HubSpot
Freshdesk

CRM Ticket Bridge

Streamline your support workflow by automatically syncing new tickets from Freshdesk into HubSpot. This integration ensures your sales and support teams stay aligned, empowering them to respond faster and transform customer inquiries into meaningful engagement, all without manual data entry.

When this happens...

New Ticket
Emit new event when a ticket is created in Freshdesk

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Ticket Property Change
Emit new event when a specified property is provided or updated on a ticket. See the documentation
New Task Created
Emit new event for each new task created. See the documentation
New Ticket
Emit new event for each new ticket created.
New Social Media Message
Emit new event when a message is posted from HubSpot to the specified social media channel.
New or Updated Product
Emit new event for each new or updated product in Hubspot.
New or Updated Line Item
Emit new event for each new line item added or updated in Hubspot.
New or Updated Deal
Emit new event for each new or updated deal in Hubspot
New or Updated CRM Object
Emit new event each time a CRM Object of the specified object type is updated.
New or Updated Custom Object
Emit new event each time a Custom Object of the specified schema is updated.
Create Engagement
Create a new engagement for a contact. See the documentation
Create Deal
Create a deal in Hubspot. See the documentation
Create Custom Object
Create a new custom object in Hubspot. See the documentation
Create Company
Create a company in Hubspot. See the documentation
Create Associations
Create associations between objects. See the documentation
Create Communication
Create a WhatsApp, LinkedIn, or SMS message. See the documentation
Batch Create or Update Contact
Create or update a batch of contacts by ID or email. See the documentation
Add Contact to List
Adds a contact to a specific static list. See the documentation

About the apps

Learn more about

HubSpot

and

Freshdesk

, and how they work together to automate your workflows.

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

HubSpot

+

Freshdesk

= Perfect Match

When a new ticket is created in HubSpot, it automatically generates a corresponding ticket in Freshdesk for your support team. This seamless integration bridges your CRM and support systems, ensuring that all customer inquiries are tracked and addressed without delay. By centralizing communication and automating ticket creation, your team can focus on resolving issues faster and more effectively. The result is enhanced customer satisfaction, streamlined support processes, and improved team efficiency.

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