Intercom

Integrate Intercom with 10+ apps and services

Transform Intercom conversations into powerful automated workflows with Ayudo. Connect your messaging to CRMs, email tools, and 10+ apps. Turn every customer chat into seamless cross-platform experiences.

Explore Triggers and Actions

Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

How it works

Select a trigger
A trigger is an event kicking off your AI agent — like a new email in your Gmail inbox.
Connect your apps
Hundreds of integrations available.
Let AI do the work
Give custom instructions to your agent, all in natural language.

Popular App Usecases

Conversation WhatsApp Bridge
Send WhatsApp messages for conversations
User WhatsApp Welcome
Send welcome WhatsApp messages to users
Lead WhatsApp Nurturing
Send nurturing WhatsApp to new leads
Lead WhatsApp Automation
Automate WhatsApp for qualified leads
User Reply WhatsApp Notifier
WhatsApp notifications for user replies
Lead Customer Creator
Create customer profiles from leads
Lead Payment Setup
Set up payments for qualified leads
User Payment Onboarding
Create payment profiles for new users
Lead SMS Nurturing
Send nurturing SMS to new leads
Company Payment Setup
Set up payment profiles for new companies
User Reply SMS Alerts
SMS notifications when users reply
Lead SMS Automation
Automate SMS for qualified leads
User Welcome SMS
Send welcome SMS to new users
Conversation SMS Notifier
SMS alerts for new customer conversations
Company SMS Alerts
Send SMS notifications for new companies
Lead Nurturing Emails
Send nurturing emails to new leads
Lead Email Automation
Automate emails for qualified leads
User Reply Email Notifier
Email notifications for user replies
User Email Welcome Series
Send welcome emails to new users
Ticket Migration Tool
Migrate tickets between support platforms
Conversation Email Alerts
Send email alerts for new conversations
Company Email Automation
Send emails automatically for new companies
Lead Support Pipeline
Create support tickets from qualified leads
User Support Ticket Creator
Create support tickets for new users
Conversation Ticket Bridge
Convert conversations into support tickets
Ticket Activity Monitor
Monitor ticket activity across platforms
Lead Activity Alerts
Get notified when new leads are generated
Company Ticket Creator
Create support tickets for new companies
User Activity Notifications
Notify teams of new user activity
User Reply Alerts
Alert teams when users reply in conversations
Conversation Slack Notifier
Notify Slack channels of new conversations
Lead to HubSpot Leads
Transform leads into HubSpot lead records
Company Slack Alerts
Get Slack notifications for new companies
Lead Contact Builder
Build contact profiles from qualified leads
Lead to HubSpot Pipeline
Convert leads into HubSpot contacts
Lead to Sales Pipeline
Convert qualified leads into sales leads
Lead Email to HubSpot Lead
Convert email leads into HubSpot leads
Lead Email HubSpot Sync
Sync lead emails with HubSpot contacts
Lead Email Contact Creator
Create contacts from lead emails
Lead Email to Sales Lead
Convert email leads into Salesforce leads
Company to Account Builder
Convert companies into Salesforce accounts
User to HubSpot Sync
Sync users with HubSpot CRM
User Lead Generator
Transform users into qualified sales leads
Conversation to HubSpot Bridge
Sync conversations with HubSpot contacts
User Contact Pipeline
Convert users into CRM contacts
Conversation Lead Generator
Generate sales leads from conversations
Conversation Contact Bridge
Create contacts from customer conversations
Company to HubSpot Sync
Sync companies with HubSpot database
Ticket Cross-Platform Sync
Sync tickets across different platforms
Lead Ticket Generator
Create support tickets from qualified leads
Conversation Contact Creator
Create contacts from Intercom conversations
Lead to Support Bridge
Convert qualified leads into support contacts
User to Contact Pipeline
Convert Intercom users into support contacts
User Ticket Creator
Create support tickets for new Intercom users
Conversation Note Generator
Generate support notes from conversations
Conversation to Ticket Bridge
Transform conversations into support tickets
Company Profile Sync
Sync company profiles between platforms
Company Contact Creator
Create support contacts from Intercom companies
Company to Support Bridge
Convert Intercom companies into support tickets

About Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

Connect Intercom with your company’s
tech stack and create automation workflows

Frequently asked questions

How can I set up Intercom integration in Ayudo?

To use Intercom integration in Ayudo, add the Intercom node to your workflow and authenticate using your Intercom access token. Once connected, you can manage conversations, create leads, update user attributes, send targeted messages, and automate customer engagement across your entire sales and support funnel.

Do I need any special permissions or API keys to integrate Intercom with Ayudo?

Yes, you'll need an Intercom access token with appropriate scopes. Create this in your Intercom developer settings and ensure it has permissions for conversations, users, leads, and any other resources you want to automate through your Ayudo workflows.

Can I combine Intercom with other apps in Ayudo workflows?

Yes! Intercom works perfectly with CRM systems like HubSpot, email tools like Gmail, team communication apps like Slack, and analytics platforms. Build comprehensive workflows that trigger actions across multiple platforms based on customer interactions and conversation outcomes.

What are some common use cases for Intercom integrations with Ayudo?

Common workflows include syncing leads to CRM, sending Slack alerts for high-value prospects, creating support tickets from conversations, updating customer profiles in databases, and triggering email sequences based on user behavior and conversation tags.

How does Ayudo's pricing model benefit me when integrating Intercom?

Ayudo's usage-based pricing lets you scale Intercom automations without worrying about per-seat costs. Whether you're a startup or enterprise, you only pay for the workflows you create and execute, making customer engagement automation accessible and cost-effective for any business size.

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