To use Zonka Feedback integration in Ayudo, add the Zonka Feedback node to your workflow. Authenticate using your Zonka Feedback API key. You can create support tickets from Zonka Feedback events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zonka Feedback data in support conversations.

You will need your Zonka Feedback API key, which can be found in Zonka Feedback's settings. Ensure you have permissions to access survey data, customer profiles, and feedback events. Admin access may be required to manage these settings. Ensure your credentials have access to survey and response data for full support automation capabilities.

Yes! Zonka Feedback works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Zonka Feedback event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows enhance your support efficiency.

Common use cases include auto-creating support tickets from Zonka Feedback events, syncing customer data between Zonka Feedback and support tools, triggering AI agent responses based on Zonka Feedback activities, sending proactive support messages via voice/text agents, and updating Zonka Feedback records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Zonka Feedback automation cost-effective as your support volume scales.