To use Trengo integration in Ayudo, add the Trengo node to your workflow. Authenticate using your Trengo API key found in account settings. You can create support tickets from Trengo events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Trengo data in support conversations.

You need a Trengo API key, accessible in your Trengo account settings. Ensure your API key has permissions for support ticket management, customer data access, and message sending. Admin access might be required to set these permissions. Ensure your credentials have access to all relevant resources for full support automation capabilities.

Yes! Trengo works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Trengo event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Trengo events, syncing customer data between Trengo and support tools, triggering AI agent responses based on Trengo activities, sending proactive support messages via voice/text agents, and updating Trengo records after support conversations. Each use case focuses on improving support operations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations with AI agents without additional costs, making Trengo automation cost-effective as your support volume scales.