Supercharge your SupportBee support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster and automate customer conversations, ensuring instant responses throughout your support operations.
SupportBee is an essential tool for managing customer support emails, helping teams organize and streamline communication for efficient service delivery.
To use SupportBee integration in Ayudo, add the SupportBee node to your workflow using your API key for authentication. You can create support tickets from SupportBee events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SupportBee data in support conversations.
Yes, you need an API key for authentication. Find it in SupportBee's settings under 'API Access.' Required permissions include access to customer emails and ticket creation. Admin access may be needed to configure settings. Ensure your credentials have access to these resources for full support automation capabilities.
Yes! SupportBee works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SupportBee event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support management.
Common use cases include auto-creating support tickets from SupportBee events, syncing customer data between SupportBee and other support tools, triggering AI agent responses based on SupportBee activities, sending proactive support messages via voice/text agents, and updating SupportBee records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent, not per ticket volume, allowing unlimited AI agent interactions. This enables your support team to handle more conversations without additional costs, making SupportBee automation cost-effective as your support volume scales.
