Survicate

Integrate Survicate with 2800+ apps and services

Supercharge your Survicate support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations. Deliver instant responses across channels.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Survicate

Survicate enables support teams to gather valuable customer feedback, enhancing communication and service delivery through actionable insights.

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Survicate

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Survicate integration in Ayudo?

To use Survicate integration in Ayudo, add the Survicate node to your workflow. Authenticate using your API key. Enable actions like creating support tickets from Survicate events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Survicate data in support conversations.

Do I need any special permissions or API keys to integrate Survicate with Ayudo?

Yes, you'll need an API key available in Survicate's settings. Ensure you have permissions to access customer feedback and survey data. Admin access may be required to modify settings. Ensure your credentials have access to feedback resources for full support automation capabilities.

Can I combine Survicate with other apps in Ayudo workflows?

Yes! Survicate works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Survicate event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance customer support efficiency.

What are some common use cases for Survicate integrations with Ayudo?

Common use cases include auto-creating support tickets from Survicate events, syncing customer data between Survicate and support tools, triggering AI agent responses based on Survicate activities, sending proactive support messages via voice/text agents, and updating Survicate records after support conversations.

How does Ayudo's pricing model benefit me when integrating Survicate?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Survicate automation cost-effective as your support volume scales.

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