Flexible pricing
for your AI Agents

Text AI Agents

Voice AI Agents

Native Helpdesk Integrations (Zendesk, Freshdesk, Salesforce Service, Hubspot)

AI-agent workflows

Text and Voice Support Widget

Unified Omnichannel Inbox

Human Handoff

AI Copilot

AI Support Insights

Enterprise-grade security

Text AI Agents on multiple channels (email, chat, social, widget, etc.)

Voice AI agents

Triaging AI Agents

External Actions

Basic

S (+) Premium

Knowledge Base (PDF, URL & Integrated systems)

Brand Voice Customization

Test Playground

AI Agent Analytics

Real time Auto Translation

Synthetic data generation

Human handoff

Real time Search capability

Authentication (Capture, Fetch and Match)

Copilot Assistance

External Actions

Knowledge Base (PDF, URL & Integrated systems)

Real time Auto Translation

Voice mode

Suggested Reply

Suggested next best action

Similar conversations

Intent and Sentiment Detection and recommendations

Multi channel support (Email, Chat, widget, slack, discord, voice, etc)

Human Handoff

AI Copilot

List view

Kanban View

Chat view

Custom Views

Automatic translation

Conversation history

Child conversations

Internal notes

Snooze

Notify / Watcher

Tags

Sentiment Detection

AI Titles

AI Autofill fields

Activity Log

Conversation fields

Conversation forms

Live Typing

Multi-channel support

AI Help Center

Social channels (Facebook, Instagram, X)

Business channels (slack, ms teams, discord)

Text (Messenger/Live Chat, Whatsapp, SMS)

Multi-modal widget (Text / Voice)

Remove "Powered By Ayudo" branding / Widget unbranding

Widget customisation

Mobile SDK (iOS, Android)

Email with unlimited address

Automatic Email Archiving

Email Authentication - SPF, DKIM, DMARC

Out of the box Email address

Voice channels

Real-time Call Transcript

Real-time Call Recording

Real-time barge in

Voice Recognition

Voicemail

Voice Profiles

Voice Cloning

Music selection and generation for call buffers

Out of the box outbound caller ID

Call routing

Call mute, hold, warm transfer

Phone numbers - Local, toll free, Virtual

Priority numbers

Bring your own Telephony

Call wrap up time

Background noise cancellation

Bulk Whatsapp

Bring your own Channel

Inbound Channel support

Outbound channel support

Drag and drop workflow builder

Multi AI Agent orchestrator

Text Agents, Voice Agents

Triaging Agents

Inbound/Outbound AI Agents

3000+ integrations for triggers (Link to all channels)

Basic

S (+) Premium

3000+ integrations for actions (Link to all channels)

Basic

S (+) Premium

Agent to Agent support

Proactive messages

Broadcast messages

Conversation routing

Test playground

Memory across agents across conversations - chats, calls

Context across agents across conversations - chats, calls

Coordination across agents across conversations

URL support

PDF support (All types of docs)

Custom Answer support

Supported Integrations (FD/ZD/SF/Intercom/Gdrive/ Onedrive/Dropbox)

Article Visibility

Multi-lingual and auto translate support

SEO and GEO friendly support

Article versioning

Article labels

AI generation for articles

Generate article from historical conversations

Article approval workflow

Multiple Knowledge Base support

3rd party integration support

Basic

S (+) Premium

Unified Authentication for integrations

Basic Models

Advanced Models

Public API access

Extended API Limits

Unlimited concurrent chats

Webhooks

Agent Simulation (historical data)

Agent A/B Testing

Advanced Guardrails

Prebuilt support metrics

Prebuilt support objects

Notifications

Profile Settings

Out of the box Reports

Advanced Custom Reports

Knowledge Gap Analysis (with drill down)

Report Name 1 - AI Agent Performance

Report Name 2 - Copilot Usage

Report Name 3 - Call Usage + Quality Reports

Report Name 4 - Agent Availability

SLA

SSO

HIPAA

Data Exports

Limited

Extended

Data Encryption

Credit card redaction

Data Masking

Audit Logs

SOC2 Type II

GDPR

ISO 27001

BAA

Message redaction

Custom Objects

10

unlimited

User Management

Role and Permission Management

Custom Roles

Sandbox

Workspaces

Billing & Subscriptions

Office / Business hours - Global, Multiple, Group specific

Agent shifts

CSAT

Priority Support

Dedicated CSM

SLA's (Service Level Agreements)

Security Review

Support channels - Chat, Slack, Email, Phone

Chat, Email

Chat, Email

Onboarding session

Academy