By 2030 Ayudo will be the go-to autonomous support suite for tens of thousands of mid-market and tech-forward SMB brands. Our goal is to resolve over 90 % of routine customer inquiries—across chat, email, and voice—without human effort, turning support from a cost centre into a strategic advantage. At scale we’ll handle billions of conversations each year and build a business exceeding $100 M in ARR, setting the new standard for fast, consistent, always-on service.
Our mission is bigger: we want to reinvent customer support so that it becomes a delight, not a chore, for both customers and agents. Today, “contacting support” is still synonymous with waiting, repeating information, and feeling unheard. We’re driven to erase that frustration—giving every company, no matter its size, the ability to deliver instant, accurate, and human-centred help, while letting agents focus on nuanced, empathy-heavy situations. Knowing that our work can turn millions of dreaded support moments into positive brand experiences would keep us building and iterating even if the business were struggling; the impact on how people are treated is the real north star.
Ayudo.ai is a fully-autonomous customer-support suite built on a multi-agent architecture.Specialised agents—voice bot, router, action/knowledge bot, and agent Copilot—share state, pull live data from 2 500+ business apps, and close tickets inside Freshdesk, Zendesk, or any help-desk without human touch. A customer asking “Where’s my order?” gets an up-to-date ETA; the OMS is updated; the case is resolved—no copy-paste, no follow-up email, no agent time.
Single-agent, chat-only add-ons that can’t run multi-step workflows or pull live data from disparate systems.
Early AI-native tools but text-first, no production-grade voice, limited custom actions, and heavy professional-services deployment.
Solid FAQ bots yet require complex intent training and lack real-time integrations, so more than 90 % of tickets still escalate.
Specialists collaborate (voice, text, routing, actions), tackling live, multi-step queries that single LLM wrappers cannot.
2 500+ CRM/ERP/help-desk connections let Ayudo read and write data—customers get answers, systems stay in sync.
Native phone containment alongside chat/email means true 24/7 coverage.
Drag-and-drop workflows, brand-tone tuning, and guardrails—no months-long PS engagement.
Mid-market teams too complex for SMB chatbots and too cost-sensitive for heavyweight enterprise suites finally get enterprise-grade automation without the bloat.
In short, Ayudo replaces fragmented, FAQ-only bots with a single, autonomous brain that listens, acts, and resolves—unlocking consistent, always-on support at a fraction of today’s cost.