Automate customer support queries, resolutions, and follow-ups with AI-powered workflows that build themselves.
With your AI-native Customer Support Platform
Faster resolution with agent productivity
Better deflection rate
Lower cost per resolution
Built by folks who built
Ayudo is a unified customer support and automation platform with a built-in AI agent workforce.Deploy AI agents to resolve complex customer conversations, automate end-to-end support workflows, and surface actionable insights across every channel.
Instantly resolve customer support requests using past conversations and real-time data from integrated systems, with accurate, context-aware responses across channels.
Automatically coordinate across customer channels, internal teams, and external partners to drive faster resolution—without manual handoffs or brittle workflows.
Continuously improve customer experience with recommended workflows, proactive knowledge base updates, and configuration insights that reduce repeat issues.
Automate customer support workflows across channels, teams, and systems—without rebuilding your stack.
Every scenario covered. Every workflow handled.
From routine queries to long-tail edge cases, AI maps, manages, and improves your support flows continuously.
Multi-AI Agent Support and collaboration, working in tandem across different stages of a conversation or workflow
Bring your own helpdesk — works seamlessly with Zendesk, Freshdesk, Intercom, Discourse, and Salesforce
Triage, prioritize, and route conversations using decision-making AI agents
Deploy specialized voice and text AI agents built for task-specific expertise
Design end-to-end business workflows using 2,700+ apps and 10,000+ actions to handle complexity
You no longer need 3 tools to have 1 conversation!
Ayudo brings WhatsApp, email, Slack, phone, and more into a single, AI-powered conversation inbox—so your team can respond faster, stay in context, and resolve issues without switching tabs.
Multichannel Inbox: Manage conversations across email, WhatsApp, Slack, Discord, and other messaging platforms, plus voice providers like Twilio and Exotel—all in one place. Jump into any conversation, from any source, instantly.
Proactive Copilot: Get real-time recommendations, suggested replies, and next-best actions powered by your knowledge base and integrated systems—right while you’re responding.
Co-pilot for Admins: Ask and analyze any conversation to get instant insights.
Proactive SLA-based recommendations: Find similar conversations for the human agent based on internal actions.
Respond Where the Work Happens: Don’t just view conversations—reply, act, and resolve directly inside Ayudo, with full AI and integration support.
Your customer support AI is only as good as the knowledge and data behind it.
Train AI agents on the knowledge unique to your organization, continuously update them as your data changes, and reduce repetitive queries by improving self-serve resolution—without manual rework.
Real-time Sync KB from URLs, PDFs, GDrive, Intercom, etc.
Ingest live data from CRMs, ERPs, and order management systems into a unified data layer
Power AI agents and copilots with real business data for accurate answers and next-best actions
Enable the admin to get real-time qualitative insights on their customer conversations. Improve the agent behavior and knowledge using real signals and data.
Custom AI insights that surface patterns, risks, and opportunities from real customer conversations.
AI-powered quality checks to continuously improve agent performance, resolution quality, and CSAT.
Knowledge gap detection and experiments to improve self-serve deflection and optimize AI agents at scale.
Ready to Plug Into Your Stack — And Your Compliance Needs
with direct integrations
SSO, SCIM, Audit Logs, Sub-orgs
Custom Roles + Secure Data Layer Mapping
Cloud-native or VPC options
“We explored many support tools, yet only Ayudo’s agentic AI checked every box. Its AI agents automatically respond to customers with real-time order updates and follow up with vendors for tracking info, lifting the grunt work off our desks so the team can focus on richer conversations and proactive service.”
