To use Unthread integration in Ayudo, add the Unthread node to your workflow and authenticate using an API key. You can create support tickets from Unthread events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Unthread data in support conversations.

Yes, you'll need an API key available in Unthread's settings under 'API Access'. Ensure you have permissions to manage tickets, view customer interactions, and administer workflows. Admin access is required to enable full support automation capabilities. Ensure your credentials have access to ticketing and communication resources for full support automation capabilities.

Yes! Unthread works seamlessly with Zendesk, Intercom, Slack, Freshdesk, and Gmail. For example, when a high-value Unthread event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

Auto-creating support tickets from Unthread events, syncing customer data between Unthread and support tools, triggering AI agent responses based on Unthread activities, sending proactive support messages via voice/text agents, and updating Unthread records after support conversations are some common use cases.

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations without additional costs, making Unthread automation cost-effective as your support volume scales.