Failed Payment Customer Alerts

Keep your customers informed and engaged by automatically sending alerts through Intercom when a payment fails in Stripe. This seamless integration ensures timely communication, reducing churn and enhancing customer satisfaction, ultimately helping you maintain a trustworthy relationship with your clients.

When this happens...

New Failed Payment

Emit new event for each new failed payment

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom. See the documentation

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Explore Triggers and Actions

Canceled Subscription

Emit new event for each new canceled subscription

New Custom Webhook Events

Emit new event on each webhook event

Send Invoice

Manually send an invoice to your customer out of the normal schedule

Search Customers

Search customers by various attributes like email domain, created date, etc

Retrieve the Current Balance

Retrieves the current account balance

Retrieve Product

Retrieve a product by ID

Retrieve Checkout Session Line Items

Given a checkout session ID, retrieve the line items

Retrieve Invoice Line Item

Retrieve a single line item on an invoice

Retrieve a Refund

Retrieves the details of an existing refund

Retrieve a Price

Retrieves the details of an existing product price

Retrieve a Payment Intent

Retrieves the details of a payment intent that was previously created

About the apps

Learn more about

Stripe

and

Intercom

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Stripe

+

Intercom

= Perfect Match

When a failed payment occurs in Stripe, an immediate alert is sent to the customer via Intercom, ensuring timely communication. This seamless integration bridges payment processing and customer support, enabling proactive outreach to resolve payment issues before they impact customer retention. The result is enhanced customer trust, reduced churn rates, and improved cash flow through timely resolution of payment discrepancies.