Failed Payment Customer Alerts

Keep your customers informed and engaged by automatically sending alerts through Intercom when a payment fails in Stripe. This seamless integration ensures timely communication, reducing churn and enhancing customer satisfaction, ultimately helping you maintain a trustworthy relationship with your clients.

When this happens...

New Failed Payment

Emit new event for each new failed payment

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom. See the documentation

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Explore Triggers and Actions

Canceled Subscription

Emit new event for each new canceled subscription

New Custom Webhook Events

Emit new event on each webhook event

Retrieve a Payout

Retrieves the details of an existing payout

Retrieve a Customer

Retrieves the details of an existing customer

Retrieve a Checkout Session

Retrieve customer's session as they pay for purchases or subscriptions

List Payment Intents

Retrieves a list of payment intents that were previously created

List Payouts

Find or list payouts

List Refunds

Find or list refunds

List Invoices

Find or list invoices

List Customers

Find or list customers

List Balance History

List all balance transactions

About the apps

Learn more about

Stripe

and

Intercom

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Stripe

+

Intercom

= Perfect Match

When a failed payment occurs in Stripe, an immediate alert is sent to the customer via Intercom, ensuring timely communication. This seamless integration bridges payment processing and customer support, enabling proactive outreach to resolve payment issues before they impact customer retention. The result is enhanced customer trust, reduced churn rates, and improved cash flow through timely resolution of payment discrepancies.