Stripe
Zendesk

Canceled Subscription Support Tickets

Streamline your customer support by automatically creating Zendesk tickets for every canceled subscription in Stripe. This integration ensures timely follow-ups and personalized assistance, reducing churn and enhancing customer satisfaction without the hassle of manual ticket creation.

When this happens...

Canceled Subscription
Emit new event for each new canceled subscription

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Subscription Updated
Emit new event on a new subscription is updated
New Subscription
Emit new event for each new subscription
New Invoice
Emit new event for each new invoice
New Payment
Emit new event for each new payment
New Failed Payment
Emit new event for each new failed payment
New Abandoned Cart
Emit new event when a customer abandons their cart
New Dispute
Emit new event for each new dispute
New Customer
Emit new event for each new customer
New Failed Invoice Payment
Emit new event for each new failed invoice payment
Retrieve a Payout
Retrieves the details of an existing payout
Retrieve a Customer
Retrieves the details of an existing customer
Retrieve a Checkout Session
Retrieve customer's session as they pay for purchases or subscriptions
List Payment Intents
Retrieves a list of payment intents that were previously created
List Payouts
Find or list payouts
List Refunds
Find or list refunds
List Invoices
Find or list invoices
List Customers
Find or list customers
List Balance History
List all balance transactions

About the apps

Learn more about

Stripe

and

Zendesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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Why

Stripe

+

Zendesk

= Perfect Match

When a subscription is canceled in Stripe, a support ticket is automatically generated in Zendesk for your customer support team. This seamless integration ensures that no cancellation goes unnoticed, allowing your team to proactively reach out and address customer concerns. By streamlining the process of support ticket creation, you enhance response times and improve customer experience. The result is increased customer retention, faster issue resolution, and a more responsive support team ready to assist.

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