HubSpot
Zendesk

CRM Ticket Cross-Platform Sync

Seamlessly connect HubSpot and Zendesk by automatically syncing new CRM tickets as help desk requests. This integration ensures your support team stays informed and responsive, improving customer satisfaction and streamlining workflows without the hassle of manual entry.

When this happens...

New Ticket
Emit new event when a ticket is created in Freshdesk

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
)
New Ticket Property Change
Emit new event when a specified property is provided or updated on a ticket. See the documentation
New Task Created
Emit new event for each new task created. See the documentation
New Ticket
Emit new event for each new ticket created.
New Social Media Message
Emit new event when a message is posted from HubSpot to the specified social media channel.
New or Updated Product
Emit new event for each new or updated product in Hubspot.
New or Updated Line Item
Emit new event for each new line item added or updated in Hubspot.
New or Updated Deal
Emit new event for each new or updated deal in Hubspot
New or Updated CRM Object
Emit new event each time a CRM Object of the specified object type is updated.
New or Updated Custom Object
Emit new event each time a Custom Object of the specified schema is updated.
Create Engagement
Create a new engagement for a contact. See the documentation
Create Deal
Create a deal in Hubspot. See the documentation
Create Custom Object
Create a new custom object in Hubspot. See the documentation
Create Company
Create a company in Hubspot. See the documentation
Create Associations
Create associations between objects. See the documentation
Create Communication
Create a WhatsApp, LinkedIn, or SMS message. See the documentation
Batch Create or Update Contact
Create or update a batch of contacts by ID or email. See the documentation
Add Contact to List
Adds a contact to a specific static list. See the documentation

About the apps

Learn more about

HubSpot

and

Zendesk

, and how they work together to automate your workflows.

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

HubSpot

+

Zendesk

= Perfect Match

When a new ticket is created in HubSpot, it automatically generates a corresponding ticket in Zendesk, ensuring your support team is always up to date. This seamless integration bridges the gap between your CRM and help desk, streamlining communication and improving response times. No more duplicated efforts or missed tickets; your teams can focus on resolving customer issues efficiently. The result is enhanced customer satisfaction, faster ticket resolution, and a more cohesive workflow between sales and support.

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Sync CRM contacts with support system

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