Canceled Subscription Customer Updates

Stay connected with your customers by automatically messaging them through Intercom when their Stripe subscriptions are canceled. This integration ensures timely communication, helping to address concerns, reduce churn, and maintain customer relationships even during challenging transitions.

When this happens...

Canceled Subscription

Emit new event for each new canceled subscription

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom. See the documentation

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Explore Triggers and Actions

Canceled Subscription

Emit new event for each new canceled subscription

New Custom Webhook Events

Emit new event on each webhook event

Retrieve an Invoice

Retrieves the details of an existing invoice

Update a Refund

Update the metadata on a refund

Write Off Invoice

Mark an invoice as uncollectible

Void Invoice

Void an invoice

Update Invoice Line Item

Update an invoice line item

Update Invoice

Update an invoice

Update a Payout

Update the metadata on a payout

Update a Payment Intent

Update a payment intent

Update a Customer

Update a customer

About the apps

Learn more about

Stripe

and

Intercom

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Stripe

+

Intercom

= Perfect Match

When a subscription is canceled in Stripe, Intercom automatically sends a personalized message to the affected customer. This seamless integration ensures timely communication, allowing you to address concerns and offer assistance right when it's needed. By combining payment insights with customer engagement, you can turn potential churn into opportunities for re-engagement or feedback. The result is enhanced customer relationships, reduced churn rates, and valuable insights into subscriber satisfaction.