Stripe
Zendesk

Failed Payment Support Tickets

Streamline your customer support by automatically creating Zendesk tickets for every failed payment recorded in Stripe. This integration ensures timely resolution of payment issues, enhancing customer satisfaction and reducing churn, all without the hassle of manual tracking.

When this happens...

New Failed Payment
Emit new event for each new failed payment

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Subscription Updated
Emit new event on a new subscription is updated
New Subscription
Emit new event for each new subscription
New Invoice
Emit new event for each new invoice
New Payment
Emit new event for each new payment
New Failed Payment
Emit new event for each new failed payment
New Abandoned Cart
Emit new event when a customer abandons their cart
New Dispute
Emit new event for each new dispute
New Customer
Emit new event for each new customer
New Failed Invoice Payment
Emit new event for each new failed invoice payment
Retrieve an Invoice
Retrieves the details of an existing invoice
Update a Refund
Update the metadata on a refund
Write Off Invoice
Mark an invoice as uncollectible
Void Invoice
Void an invoice
Update Invoice Line Item
Update an invoice line item
Update Invoice
Update an invoice
Update a Payout
Update the metadata on a payout
Update a Payment Intent
Update a payment intent
Update a Customer
Update a customer

About the apps

Learn more about

Stripe

and

Zendesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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Why

Stripe

+

Zendesk

= Perfect Match

When a failed payment occurs in Stripe, a support ticket is automatically created in Zendesk, ensuring your support team is alerted instantly. This seamless integration bridges the gap between payment processing and customer support, allowing for immediate attention to payment issues. It reduces customer frustration by enabling quick resolutions and ensures no revenue loss goes unaddressed. The result is enhanced customer satisfaction, faster service response times, and improved retention rates.

Built by folks who built