Stripe
Freshdesk

Payment Dispute Tickets

Streamline your payment dispute resolution by automatically creating Freshdesk tickets from new disputes in Stripe. This integration ensures timely responses to customer issues, enhances satisfaction, and allows your support team to focus on resolving concerns effectively without manual entry.

When this happens...

New Dispute
Emit new event for each new dispute

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Subscription Updated
Emit new event on a new subscription is updated
New Subscription
Emit new event for each new subscription
New Invoice
Emit new event for each new invoice
New Payment
Emit new event for each new payment
New Failed Payment
Emit new event for each new failed payment
New Abandoned Cart
Emit new event when a customer abandons their cart
New Dispute
Emit new event for each new dispute
New Customer
Emit new event for each new customer
New Failed Invoice Payment
Emit new event for each new failed invoice payment
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Stripe

and

Freshdesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Stripe

+

Freshdesk

= Perfect Match

When a new payment dispute arises in Stripe, a support ticket is automatically created in Freshdesk, ensuring your support team is instantly alerted. This seamless integration eliminates manual data entry, streamlines the dispute resolution process, and ensures that customer concerns are addressed promptly. The result is faster ticket handling, improved customer satisfaction, and a more efficient workflow that keeps your team focused on resolving issues rather than managing them.

Built by folks who built