Shopify (OAuth)
Zendesk

E-commerce Event Help Desk Bridge

Streamline your event management by automatically creating Zendesk tickets for every new Shopify event. This integration ensures your support team is always prepared, allowing for prompt assistance and enhanced customer satisfaction-keeping your e-commerce events running smoothly and efficiently.

When this happens...

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Product Created (Instant)
Emit new event for each product added to a store
New product added to custom collection
Emit new event each time a product is added to a custom collection
New Page
Emit new event for each new page published
New Event Emitted (Instant)
Emit new event for each new Shopify event
New Customer Data Request
Emit new customer data requests for data via a GDPR request
New Article
Emit new event for each new article in a blog
New Abandoned Cart
Emit new event each time a user abandons their cart
Collection Updated (Instant)
Emit new event whenever a collection is updated
Bulk Import
Execute bulk mutations by uploading a JSONL file containing mutation variables
Add Tags
Add tags
Add Products to Custom Collection
Adds a product or products to a custom collection

About the apps

Learn more about

Shopify (OAuth)

and

Zendesk

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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Why

Shopify (OAuth)

+

Zendesk

= Perfect Match

When a new event is triggered in Shopify, a support ticket is automatically created in Zendesk, ensuring your customer service team is instantly informed. This seamless integration bridges the gap between e-commerce events and customer support, enabling your team to respond promptly to inquiries related to those events. The result is enhanced customer satisfaction, quicker resolution of queries, and a streamlined workflow that keeps your operations running smoothly.

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