When an abandoned cart is detected in Shopify, a help desk ticket is automatically generated in Zendesk to streamline customer follow-up. This seamless integration bridges your e-commerce and customer support efforts, ensuring that no potential sale slips through the cracks. By centralizing customer inquiries about abandoned carts, your support team can quickly respond with personalized assistance, ultimately driving higher conversion rates. The result is increased sales recovery, enhanced customer experience, and improved operational efficiency.