Shopify (OAuth)
Freshdesk

Abandoned Cart Support Tickets

Never miss a chance to recover lost sales by automatically creating Freshdesk support tickets for every abandoned cart in Shopify. This integration streamlines your customer support process, allowing your team to engage with potential buyers promptly and effectively, turning missed opportunities into satisfied customers.

When this happens...

New Abandoned Cart
Emit new event when a customer abandons their cart

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Product Created (Instant)
Emit new event for each product added to a store
New product added to custom collection
Emit new event each time a product is added to a custom collection
New Page
Emit new event for each new page published
New Event Emitted (Instant)
Emit new event for each new Shopify event
New Customer Data Request
Emit new customer data requests for data via a GDPR request
New Article
Emit new event for each new article in a blog
New Abandoned Cart
Emit new event each time a user abandons their cart
Collection Updated (Instant)
Emit new event whenever a collection is updated
Update Product Variant
Update an existing product variant
Update Metafield
Updates a metafield belonging to a resource
Update Page
Update an existing page
Update Product
Update an existing product
Update Metaobject
Updates a metaobject
Update Inventory Level
Sets the inventory level for an inventory item at a location
Update Article
Update a blog article
Search for Products
Search for products
Search for Product Variant
Search for product variants or create one if not found

About the apps

Learn more about

Shopify (OAuth)

and

Freshdesk

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

Similar integrations
No items found.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Shopify (OAuth)

+

Freshdesk

= Perfect Match

When an abandoned cart occurs in Shopify, a support ticket is automatically generated in Freshdesk to help you reach out to the customer. This seamless integration reduces the time between cart abandonment and customer follow-up, ensuring that potential sales are addressed promptly. By centralizing support efforts and tracking customer interactions, your team can provide tailored assistance that encourages conversions. The result is increased cart recovery rates, enhanced customer satisfaction, and a more streamlined support process.

Built by folks who built