Shopify (OAuth)

Freshdesk

Abandoned Cart Support Tickets

Never miss a chance to recover lost sales by automatically creating Freshdesk support tickets for every abandoned cart in Shopify. This integration streamlines your customer support process, allowing your team to engage with potential buyers promptly and effectively, turning missed opportunities into satisfied customers.

When this happens...

New Abandoned Cart

Emit new event when a customer abandons their cart

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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Explore Triggers and Actions

New Product Created (Instant)

Emit new event for each product added to a store

New product added to custom collection

Emit new event each time a product is added to a custom collection

New Page

Emit new event for each new page published

New Event Emitted (Instant)

Emit new event for each new Shopify event

New Customer Data Request

Emit new customer data requests for data via a GDPR request

New Article

Emit new event for each new article in a blog

New Abandoned Cart

Emit new event each time a user abandons their cart

Collection Updated (Instant)

Emit new event whenever a collection is updated

Search Custom Collection by Name

Search for a custom collection by name/title

Get Pages

Retrieve a list of all pages

Get Metaobjects

Retrieves a list of metaobjects

Get Metafields

Retrieves a list of metafields that belong to a resource

Get Articles

Retrieve a list of all articles from a blog

Delete Metafield

Deletes a metafield belonging to a resource

Delete Page

Delete an existing page

Delete Blog

Delete an existing blog

Delete Article

Delete an existing blog article

About the apps

Learn more about

Shopify (OAuth)

and

Freshdesk

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Shopify (OAuth)

+

Freshdesk

= Perfect Match

When an abandoned cart occurs in Shopify, a support ticket is automatically generated in Freshdesk to help you reach out to the customer. This seamless integration reduces the time between cart abandonment and customer follow-up, ensuring that potential sales are addressed promptly. By centralizing support efforts and tracking customer interactions, your team can provide tailored assistance that encourages conversions. The result is increased cart recovery rates, enhanced customer satisfaction, and a more streamlined support process.

Abandoned Cart Support Tickets

Explore Triggers and Actions

About the apps

About

Shopify (OAuth)

About

Freshdesk

Why

Shopify (OAuth)

+

Freshdesk

= Perfect Match

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