Shopify (OAuth)

Freshdesk

Customer Data Request Tickets

Streamline your customer data requests by automatically generating support tickets in Freshdesk when new requests come in from Shopify. This integration ensures timely responses and enhances customer satisfaction, allowing your team to focus on resolving inquiries efficiently and effectively.

When this happens...

New Customer Data Request

Emit new customer data requests for data via a GDPR request

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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Explore Triggers and Actions

New Product Created (Instant)

Emit new event for each product added to a store

New product added to custom collection

Emit new event each time a product is added to a custom collection

New Page

Emit new event for each new page published

New Event Emitted (Instant)

Emit new event for each new Shopify event

New Customer Data Request

Emit new customer data requests for data via a GDPR request

New Article

Emit new event for each new article in a blog

New Abandoned Cart

Emit new event each time a user abandons their cart

Collection Updated (Instant)

Emit new event whenever a collection is updated

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Shopify (OAuth)

and

Freshdesk

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Shopify (OAuth)

+

Freshdesk

= Perfect Match

When a new customer data request is submitted in Shopify, a support ticket is automatically created in Freshdesk, streamlining your customer service process. This seamless integration ensures that no data requests fall through the cracks, allowing your support team to respond promptly and accurately. By centralizing customer inquiries, you improve response times and enhance the overall customer experience. The result is increased customer satisfaction, efficient handling of data requests, and a more organized support workflow.

Customer Data Request Tickets

Explore Triggers and Actions

About the apps

About

Shopify (OAuth)

About

Freshdesk

Why

Shopify (OAuth)

+

Freshdesk

= Perfect Match

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