Shopify (OAuth)
Freshdesk

Customer Data Request Tickets

Streamline your customer data requests by automatically generating support tickets in Freshdesk when new requests come in from Shopify. This integration ensures timely responses and enhances customer satisfaction, allowing your team to focus on resolving inquiries efficiently and effectively.

When this happens...

New Customer Data Request
Emit new customer data requests for data via a GDPR request

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Product Created (Instant)
Emit new event for each product added to a store
New product added to custom collection
Emit new event each time a product is added to a custom collection
New Page
Emit new event for each new page published
New Event Emitted (Instant)
Emit new event for each new Shopify event
New Customer Data Request
Emit new customer data requests for data via a GDPR request
New Article
Emit new event for each new article in a blog
New Abandoned Cart
Emit new event each time a user abandons their cart
Collection Updated (Instant)
Emit new event whenever a collection is updated
Search Custom Collection by Name
Search for a custom collection by name/title
Get Pages
Retrieve a list of all pages
Get Metaobjects
Retrieves a list of metaobjects
Get Metafields
Retrieves a list of metafields that belong to a resource
Get Articles
Retrieve a list of all articles from a blog
Delete Metafield
Deletes a metafield belonging to a resource
Delete Page
Delete an existing page
Delete Blog
Delete an existing blog
Delete Article
Delete an existing blog article

About the apps

Learn more about

Shopify (OAuth)

and

Freshdesk

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Shopify (OAuth)

+

Freshdesk

= Perfect Match

When a new customer data request is submitted in Shopify, a support ticket is automatically created in Freshdesk, streamlining your customer service process. This seamless integration ensures that no data requests fall through the cracks, allowing your support team to respond promptly and accurately. By centralizing customer inquiries, you improve response times and enhance the overall customer experience. The result is increased customer satisfaction, efficient handling of data requests, and a more organized support workflow.

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