Gmail
Zendesk

Email Help Desk Ticket Creator

Streamline your support process by automatically creating Zendesk tickets from new Gmail emails. This integration ensures every customer inquiry is captured and addressed promptly, enhancing response times and improving overall satisfaction, all without the hassle of manual entry.

When this happens...

New Email Received
Emit new event when a new email is received

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Create Draft
Create a draft from your Google Workspace email account
Approve Workflow
Suspend the workflow until approved by email
Add Label to Email
Add label(s) to an email message

About the apps

Learn more about

Gmail

and

Zendesk

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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Why

Gmail

+

Zendesk

= Perfect Match

When a new email is received in Gmail, a help desk ticket is automatically created in Zendesk, streamlining your support workflow. This seamless integration eliminates the need for manual ticket entry, ensuring that no customer inquiry gets overlooked. By centralizing email communications into Zendesk, your support team can prioritize and respond to issues more efficiently. The result is quicker response times, enhanced team productivity, and improved customer satisfaction.

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