Failed Payment Customer Alerts

Keep your customers informed and engaged by automatically sending alerts through Intercom when a payment fails in Stripe. This seamless integration ensures timely communication, reducing churn and enhancing customer satisfaction, ultimately helping you maintain a trustworthy relationship with your clients.

When this happens...

New Failed Payment

Emit new event for each new failed payment

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom. See the documentation

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Explore Triggers and Actions

Canceled Subscription

Emit new event for each new canceled subscription

New Custom Webhook Events

Emit new event on each webhook event

Finalize Draft Invoice

Finalize a draft invoice

Delete Or Void Invoice

Delete a draft invoice, or void a non-draft or subscription invoice

Delete Invoice Line Item

Delete a line item from an invoice

Delete a Customer

Delete a customer

Create a Payout

Create a payout

Create Product

Creates a new product object in Stripe

Create Subscription

Create a subscription

Create Price

Creates a new price for an existing product

Create Invoice Line Item

Add a line item to an invoice

About the apps

Learn more about

Stripe

and

Intercom

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Stripe

+

Intercom

= Perfect Match

When a failed payment occurs in Stripe, an immediate alert is sent to the customer via Intercom, ensuring timely communication. This seamless integration bridges payment processing and customer support, enabling proactive outreach to resolve payment issues before they impact customer retention. The result is enhanced customer trust, reduced churn rates, and improved cash flow through timely resolution of payment discrepancies.