Stripe
Freshdesk

Payment Issue Support Tickets

Streamline your payment issue resolution by automatically creating Freshdesk support tickets from new Stripe transactions. This integration ensures prompt tracking and management of payment concerns, enhancing customer satisfaction and freeing your team to focus on delivering exceptional service.

When this happens...

New Payment
Emit new event for each new payment

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Subscription Updated
Emit new event on a new subscription is updated
New Subscription
Emit new event for each new subscription
New Invoice
Emit new event for each new invoice
New Payment
Emit new event for each new payment
New Failed Payment
Emit new event for each new failed payment
New Abandoned Cart
Emit new event when a customer abandons their cart
New Dispute
Emit new event for each new dispute
New Customer
Emit new event for each new customer
New Failed Invoice Payment
Emit new event for each new failed invoice payment
Retrieve a Payout
Retrieves the details of an existing payout
Retrieve a Customer
Retrieves the details of an existing customer
Retrieve a Checkout Session
Retrieve customer's session as they pay for purchases or subscriptions
List Payment Intents
Retrieves a list of payment intents that were previously created
List Payouts
Find or list payouts
List Refunds
Find or list refunds
List Invoices
Find or list invoices
List Customers
Find or list customers
List Balance History
List all balance transactions

About the apps

Learn more about

Stripe

and

Freshdesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Stripe

+

Freshdesk

= Perfect Match

When a new payment is processed in Stripe, a support ticket is automatically created in Freshdesk to address any payment-related issues. This seamless integration eliminates the risk of missed customer inquiries, ensures timely responses, and centralizes payment support within your helpdesk system. The result is enhanced customer satisfaction, quicker resolution of payment issues, and a more efficient support workflow for your team.

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