Salesforce

Zendesk

Salesforce Support Ticket Creator

Streamline your support process by automatically creating Zendesk tickets from new Salesforce records. This integration ensures no customer inquiry is overlooked, enabling your support team to respond promptly and effectively, ultimately enhancing customer satisfaction and driving loyalty.

When this happens...

New Record

Emit new event when a record of the selected object type is created. See the documentation

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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New Updated Record

Emit new event when a record of the selected type is updated. See the documentation

New Record

Emit new event when a record of the selected object type is created. See the documentation

New Outbound Message

Emit new event when a new outbound message is received in Salesforce.

New Deleted Record

Emit new event when a record of the selected object type is deleted. See the documentation

Create Opportunity

Creates an opportunity. See the documentation

Create Lead

Creates a lead. See the documentation

Create Content Note

Creates a content note. See the documentation and Set Up Notes

Create Contact

Creates a contact. See the documentation

Create Case Comment

Creates a Case Comment on a selected Case. See the documentation

Create Case

Creates a Case, which represents a customer issue or problem. See the documentation

Create Campaign

Creates a marketing campaign. See the documentation

Create Account

Creates a Salesforce account. See the documentation

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

About the apps

Learn more about

Salesforce

and

Zendesk

, and how they work together to automate your workflows.

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Salesforce

+

Zendesk

= Perfect Match

When a new record is created in Salesforce, a support ticket is automatically generated in Zendesk, ensuring your support team is always up-to-date. This seamless integration bridges the gap between sales and support, reduces manual data entry, and accelerates response times for customer inquiries. The result is enhanced collaboration between teams, quicker issue resolution, and improved customer satisfaction.

Salesforce Support Ticket Creator

Explore Triggers and Actions

About the apps

About

Salesforce

About

Zendesk

Why

Salesforce

+

Zendesk

= Perfect Match

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