Salesforce

Zendesk

Salesforce Ticket Updates

Seamlessly keep your support team in the loop by automatically updating Zendesk tickets with changes from Salesforce. This integration ensures accurate ticket information, streamlining workflows and enhancing customer satisfaction by providing timely and relevant support without the hassle of manual updates.

When this happens...

New Updated Record

Emit new event when a record of the selected type is updated. See the documentation

automatically do this!

Update Ticket

Update an existing ticket with new information

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Explore Triggers and Actions

New Updated Record

Emit new event when a record of the selected type is updated. See the documentation

New Record

Emit new event when a record of the selected object type is created. See the documentation

New Outbound Message

Emit new event when a new outbound message is received in Salesforce.

New Deleted Record

Emit new event when a record of the selected object type is deleted. See the documentation

Upsert Record

Create or update a record of a given object. See the documentation

Update Opportunity

Updates an opportunity. See the documentation

Update Record

Update fields of a record. See the documentation

Search Object Records

Searches for records in an object using a parameterized search. See the documentation

Update Account

Updates a Salesforce account. See the documentation

Update Contact

Updates a contact. See the documentation

Insert Blob Data

Inserts blob data in Salesforce standard objects. See the documentation

SOSL Search

Executes a Salesforce Object Search Language (SOSL) text-based search query.

SOQL Query

Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Salesforce

and

Zendesk

, and how they work together to automate your workflows.

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Salesforce

+

Zendesk

= Perfect Match

When ticket details are updated in Salesforce, those changes are automatically reflected in Zendesk, ensuring your support team always has the latest information at their fingertips. This seamless integration eliminates the risk of miscommunication, streamlines ticket management, and enhances collaboration between sales and support functions. The result is faster response times, improved customer satisfaction, and a more cohesive approach to resolving customer issues.

Salesforce Ticket Updates

Explore Triggers and Actions

About the apps

About

Salesforce

About

Zendesk

Why

Salesforce

+

Zendesk

= Perfect Match

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