When a new record is created in Salesforce, a personalized text message is automatically sent through WhatsApp Business to the relevant contact. This seamless integration ensures that your team can engage with leads and customers instantly, fostering timely communication and enhancing relationship-building efforts. By automating this workflow, you eliminate manual follow-ups, reduce response times, and create a more responsive customer experience. The result is improved lead engagement, higher customer satisfaction, and increased conversion rates.