Salesforce
Zendesk

Salesforce Support Ticket Creator

Streamline your support process by automatically creating Zendesk tickets from new Salesforce records. This integration ensures no customer inquiry is overlooked, enabling your support team to respond promptly and effectively, ultimately enhancing customer satisfaction and driving loyalty.

When this happens...

New Record
Emit new event when a record of the selected object type is created. See the documentation

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
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New Updated Record
Emit new event when a record of the selected type is updated. See the documentation
New Record
Emit new event when a record of the selected object type is created. See the documentation
New Outbound Message
Emit new event when a new outbound message is received in Salesforce.
New Deleted Record
Emit new event when a record of the selected object type is deleted. See the documentation
Upsert Record
Create or update a record of a given object. See the documentation
Update Opportunity
Updates an opportunity. See the documentation
Update Record
Update fields of a record. See the documentation
Search Object Records
Searches for records in an object using a parameterized search. See the documentation
Update Account
Updates a Salesforce account. See the documentation
Update Contact
Updates a contact. See the documentation
Insert Blob Data
Inserts blob data in Salesforce standard objects. See the documentation
SOSL Search
Executes a Salesforce Object Search Language (SOSL) text-based search query.
SOQL Query
Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Salesforce

and

Zendesk

, and how they work together to automate your workflows.

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Salesforce

+

Zendesk

= Perfect Match

When a new record is created in Salesforce, a support ticket is automatically generated in Zendesk, ensuring your support team is always up-to-date. This seamless integration bridges the gap between sales and support, reduces manual data entry, and accelerates response times for customer inquiries. The result is enhanced collaboration between teams, quicker issue resolution, and improved customer satisfaction.

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