Salesforce

Zendesk

Salesforce Support Ticket Creator

Streamline your support process by automatically creating Zendesk tickets from new Salesforce records. This integration ensures no customer inquiry is overlooked, enabling your support team to respond promptly and effectively, ultimately enhancing customer satisfaction and driving loyalty.

When this happens...

New Record

Emit new event when a record of the selected object type is created. See the documentation

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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New Updated Record

Emit new event when a record of the selected type is updated. See the documentation

New Record

Emit new event when a record of the selected object type is created. See the documentation

New Outbound Message

Emit new event when a new outbound message is received in Salesforce.

New Deleted Record

Emit new event when a record of the selected object type is deleted. See the documentation

Upsert Record

Create or update a record of a given object. See the documentation

Update Opportunity

Updates an opportunity. See the documentation

Update Record

Update fields of a record. See the documentation

Search Object Records

Searches for records in an object using a parameterized search. See the documentation

Update Account

Updates a Salesforce account. See the documentation

Update Contact

Updates a contact. See the documentation

Insert Blob Data

Inserts blob data in Salesforce standard objects. See the documentation

SOSL Search

Executes a Salesforce Object Search Language (SOSL) text-based search query.

SOQL Query

Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Salesforce

and

Zendesk

, and how they work together to automate your workflows.

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Salesforce

+

Zendesk

= Perfect Match

When a new record is created in Salesforce, a support ticket is automatically generated in Zendesk, ensuring your support team is always up-to-date. This seamless integration bridges the gap between sales and support, reduces manual data entry, and accelerates response times for customer inquiries. The result is enhanced collaboration between teams, quicker issue resolution, and improved customer satisfaction.

Salesforce Support Ticket Creator

Explore Triggers and Actions

About the apps

About

Salesforce

About

Zendesk

Why

Salesforce

+

Zendesk

= Perfect Match

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