Twilio

Integrate Twilio with 10+ apps and services

Supercharge your Twilio communications with Ayudo's workflow automation. Connect SMS to support systems, sync calls with CRM, and integrate 10+ apps for powerful omnichannel experiences.

Explore Triggers and Actions

New Transcript Created
Emit new event when a new call transcript is created
New Incoming SMS (Instant)
Emit new event every time an SMS is sent to the phone number set
New Call (Instant)
Emit new event each time a call to the phone number is completed
New Recording
Emit new event when a new call recording is created
New Phone Number
Emit new event when you add a new phone number to your account
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message
Get Call
Return call resource of an individual call
Download Recording Media
Download a recording media file
Delete Message
Delete a message record from your account
Create Verification Service
Create a verification service for sending SMS verifications
Delete Call
Remove a call record from your account
Check Verification Token
Check if user-provided token is correct
Make a Phone Call
Make a phone call passing text, a URL, or an application

How it works

Select a trigger
A trigger is an event kicking off your AI agent — like a new email in your Gmail inbox.
Connect your apps
Hundreds of integrations available.
Let AI do the work
Give custom instructions to your agent, all in natural language.

Popular App Usecases

SMS Payment Customer Creator
Create payment customers from SMS
SMS WhatsApp Bridge
Bridge SMS with WhatsApp messaging
Call Email Notifications
Email notifications for phone calls
SMS Email Notifications
Email notifications for SMS messages
Call Intercom Note Creator
Create Intercom notes from calls
SMS Intercom Contact Sync
Sync SMS contacts with Intercom
Call Help Desk Ticket Creator
Help desk tickets from phone calls
SMS Help Desk Ticket Creator
Help desk tickets from SMS messages
Call Slack Alerts
Slack alerts for phone calls
SMS Slack Notifications
Slack notifications for SMS messages
Call Salesforce Task Creator
Create Salesforce tasks from calls
SMS Salesforce Contact Bridge
Create Salesforce contacts from SMS
SMS CRM Lead Generator
Generate CRM leads from SMS
Call Support Note Creator
Create support notes from phone calls
SMS Support Contact Creator
Create support contacts from SMS
SMS CRM Contact Sync
Sync SMS contacts with CRM
Call CRM Task Creator
Create CRM tasks from phone calls
Call Support Ticket Creator
Create support tickets from phone calls
SMS Support Ticket Creator
Create support tickets from SMS messages

About Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

Connect Twilio with your company’s
tech stack and create automation workflows

Frequently asked questions

How can I set up Twilio integration in Ayudo?

To use Twilio integration in Ayudo, add the Twilio node to your workflow and authenticate using your Twilio Account SID and Auth Token. Once connected, you can send SMS messages, make voice calls, handle phone number verification, and create comprehensive communication automation workflows.

Do I need any special permissions or API keys to integrate Twilio with Ayudo?

You'll need your Twilio Account SID, Auth Token, and a verified phone number from your Twilio console. For SMS, ensure you have messaging service set up. For voice calls, verify you have appropriate permissions and sufficient account balance to handle your automation volume requirements.

Can I combine Twilio with other apps in Ayudo workflows?

Yes! Twilio works excellently with CRM systems like Salesforce, support platforms like Zendesk, e-commerce tools like Shopify, team communication apps like Slack, and customer databases. Create multi-channel communication workflows that reach customers through SMS, voice, and other platforms seamlessly.

What are some common use cases for Twilio integrations with Ayudo?

Common workflows include sending SMS notifications for orders, appointment reminders, two-factor authentication codes, delivery updates, payment confirmations, emergency alerts, customer survey invitations, and automated follow-up calls based on customer interactions across other business systems.

How does Ayudo's pricing model benefit me when integrating Twilio?

Ayudo's transparent pricing works alongside Twilio's pay-per-message model without adding additional per-message fees. You pay for the automation workflows you build, making it cost-effective to create sophisticated SMS and voice communication systems while maintaining predictable operational costs.

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