Zoho Cliq

Integrate Zoho Cliq with 2800+ apps and services

Supercharge your Zoho Cliq support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Channel Message
Trigger new event when a new channel message is received. [See the documentation](https://www.zoho.com/cliq/help/restapi/v2/#Get_Messages)
New Direct Message
Trigger new event when a new direct message is received. [See the documentation](https://www.zoho.com/cliq/help/restapi/v2/#Get_Messages)
Send Bot Message
Send message to a bot. [See documentation](https://www.zoho.com/cliq/help/restapi/v2/#Post_Message_Bot)
Send Channel Message
Send message to a channel. [See documentation](https://www.zoho.com/cliq/help/restapi/v2/#Post_Message_Channel)
Send Direct Message
Send a direct message. [See documentation](https://www.zoho.com/cliq/help/restapi/v2/#Post_Message_User)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho Cliq

Zoho Cliq is a chat app designed for work, enhancing support teams with efficient customer communication and streamlined service delivery.

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Zoho Cliq

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho Cliq integration in Ayudo?

To use Zoho Cliq integration in Ayudo, add the Zoho Cliq node to your workflow, authenticate using API keys or OAuth credentials. You can create support tickets from Zoho Cliq events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Cliq data in support conversations.

Do I need any special permissions or API keys to integrate Zoho Cliq with Ayudo?

You'll need API keys or OAuth tokens, which can be found in Zoho Cliq's settings. Ensure permissions cover sending messages, accessing chat history, and managing tasks. Admin access may be necessary. Ensure your credentials have access to chat and task resources for full support automation capabilities.

Can I combine Zoho Cliq with other apps in Ayudo workflows?

Yes! Zoho Cliq works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Zoho Cliq event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

What are some common use cases for Zoho Cliq integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho Cliq events, syncing customer data between Zoho Cliq and support tools, triggering AI agent responses based on Zoho Cliq activities, sending proactive support messages via voice/text agents, and updating Zoho Cliq records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zoho Cliq?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Zoho Cliq automation cost-effective as your support volume scales.

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