Zoho Mail

Integrate Zoho Mail with 2800+ apps and services

Supercharge your Zoho Mail support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Email
Trigger new event each time a new email is received
Create Task
Creates a new task. [See the docs here](https://www.zoho.com/mail/help/api/post-add-new-task.html)
Send Email
Send an email. [See the docs here](https://www.zoho.com/mail/help/api/post-send-an-email.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho Mail

Zoho Mail offers secure business email, vital for support teams to streamline customer communication and enhance service delivery.

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Zoho Mail

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho Mail integration in Ayudo?

To use Zoho Mail integration in Ayudo, add the Zoho Mail node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Zoho Mail events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Mail data in support conversations.

Do I need any special permissions or API keys to integrate Zoho Mail with Ayudo?

Zoho Mail integration requires OAuth credentials, found in Zoho Mail's settings under API section. Ensure you have permissions such as 'Read Email', 'Send Email', and 'Manage Contacts'. Admin access is needed to authorize these permissions. Ensure your credentials have access to email and contact data for full support automation capabilities.

Can I combine Zoho Mail with other apps in Ayudo workflows?

Yes! Zoho Mail works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Zoho Mail event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

What are some common use cases for Zoho Mail integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho Mail events, syncing customer data between Zoho Mail and support tools, triggering AI agent responses based on Zoho Mail activities, sending proactive support messages via voice/text agents, and updating Zoho Mail records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zoho Mail?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Zoho Mail automation cost-effective as your support volume scales.

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