Zoho Mail
Microsoft Entra ID

Zoho Mail and Microsoft Entra Id Integration

Seamlessly connect Zoho Mail with Microsoft Entra ID to enhance security and streamline user management.

Explore Triggers and Actions

New Email
Trigger new event each time a new email is received
Add Member To Group
Adds a member to a group Microsoft Entra ID.
Remove Member From Group
Removes a member from a group Microsoft Entra ID.
Search Groups
Searches for groups by name or description.
Update User
Updates an existing user in Microsoft Entra ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Zoho Mail and Microsoft Entra Id?

The integration between Zoho Mail and Microsoft Entra ID enables organizations to unify their email platform with advanced identity and access management. By linking Zoho Mail with Microsoft Entra ID, businesses can leverage single sign-on (SSO), automated user provisioning, and enhanced security policies to ensure a smooth and secure email experience for all users.

Connect
Zoho Mail
and
Microsoft Entra ID
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does integrating Zoho Mail with Microsoft Entra ID provide?

Integrating Zoho Mail with Microsoft Entra ID offers streamlined user authentication via single sign-on, automated user provisioning and de-provisioning, improved security with conditional access policies, and centralized user management to simplify IT administration.

How do I set up single sign-on (SSO) between Zoho Mail and Microsoft Entra ID?

To set up SSO, configure Zoho Mail as an enterprise application in Microsoft Entra ID, upload Zoho Mail’s SAML metadata, and complete the authentication settings. Detailed step-by-step instructions are available in Zoho’s and Microsoft’s integration guides.

Can I automate user provisioning from Microsoft Entra ID to Zoho Mail?

Yes, the integration supports SCIM-based automated user provisioning, allowing new users created in Microsoft Entra ID to be automatically provisioned in Zoho Mail, and users removed or disabled to be de-provisioned accordingly.

Is my email data secure when using this integration?

Absolutely. The integration leverages Microsoft Entra ID’s robust security features, including multi-factor authentication and conditional access policies, to protect user access. Zoho Mail also maintains strict data security and compliance standards to safeguard your email data.

Does this integration support multi-factor authentication (MFA)?

Yes, by integrating with Microsoft Entra ID, you can enforce multi-factor authentication policies for accessing Zoho Mail, adding an extra layer of security to your organization’s email environment.

Built by folks who built