Supercharge your Z-API support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
Z-API is an essential API for integrating WhatsApp into support workflows, enhancing real-time customer communication and service delivery.
To use Z-API integration in Ayudo, add the Z-API node to your workflow. Authenticate using your API key, then configure actions like creating support tickets from Z-API events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Z-API data in support conversations.
You'll need an API key from Z-API's settings, requiring permissions to access messages and contacts. Admin access may be necessary to retrieve these credentials. Ensure your credentials have access to WhatsApp messaging for full support automation capabilities.
Yes! Z-API works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Z-API event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent proactively reach out. These workflows keep support operations efficient and effective.
Automatically create support tickets from Z-API events, sync customer data between Z-API and support tools, trigger AI agent responses based on Z-API activities, send proactive support messages via voice/text agents, and update Z-API records after support conversations. Each enhances support team efficiency.
Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Z-API automation cost-effective as your support volume scales.
