Smart Email Help Desk Bridge

Streamline your customer support by automatically creating Zendesk tickets from targeted emails in Gmail. This integration ensures that important inquiries are never missed, allowing your team to respond faster and improve customer satisfaction without the hassle of manual ticket creation.

When this happens...

New Email Matching Search

Emit new event when an email matching the search criteria is received

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

Get Started See Ayudo in action

Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

About the apps

Learn more about

Gmail

and

Zendesk

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations

No items found.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Gmail

+

Zendesk

= Perfect Match

When a new email matching your specified criteria arrives in Gmail, a ticket is automatically created in Zendesk, streamlining your support workflow. This seamless integration ensures that no critical customer inquiries slip through the cracks, allowing your support team to respond promptly. By connecting targeted emails directly to your help desk, you enhance communication efficiency and improve ticket management. The result is faster ticket resolution, increased customer satisfaction, and a more organized support process.