Shopify (OAuth)
Intercom

E-commerce Event Customer Notes

Enhance customer engagement by automatically creating notes in Intercom from Shopify e-commerce events. This integration ensures your support team has the latest insights, enabling personalized communication that builds stronger relationships and drives customer satisfaction without the hassle of manual data entry.

When this happens...

-

automatically do this!

Create Note
Create a note for a specific ticket in Freshdesk

Explore Triggers and Actions

New Product Created (Instant)
Emit new event for each product added to a store
New product added to custom collection
Emit new event each time a product is added to a custom collection
New Page
Emit new event for each new page published
New Event Emitted (Instant)
Emit new event for each new Shopify event
New Customer Data Request
Emit new customer data requests for data via a GDPR request
New Article
Emit new event for each new article in a blog
New Abandoned Cart
Emit new event each time a user abandons their cart
Collection Updated (Instant)
Emit new event whenever a collection is updated
Bulk Import
Execute bulk mutations by uploading a JSONL file containing mutation variables
Add Tags
Add tags
Add Products to Custom Collection
Adds a product or products to a custom collection

About the apps

Learn more about

Shopify (OAuth)

and

Intercom

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Shopify (OAuth)

+

Intercom

= Perfect Match

When a new event occurs in Shopify, a customer note is automatically created in Intercom, ensuring your support team has instant access to relevant customer context. This seamless integration bridges your e-commerce activities with customer communication, allowing for timely follow-ups and tailored interactions based on recent behaviors. The result is enhanced customer experiences, more informed support conversations, and a streamlined workflow that drives customer loyalty.

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