Salesforce
Zendesk

Salesforce Support Ticket Creator

Streamline your support process by automatically creating Zendesk tickets from new Salesforce records. This integration ensures no customer inquiry is overlooked, enabling your support team to respond promptly and effectively, ultimately enhancing customer satisfaction and driving loyalty.

When this happens...

New Record
Emit new event when a record of the selected object type is created. See the documentation

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Updated Record
Emit new event when a record of the selected type is updated. See the documentation
New Record
Emit new event when a record of the selected object type is created. See the documentation
New Outbound Message
Emit new event when a new outbound message is received in Salesforce.
New Deleted Record
Emit new event when a record of the selected object type is deleted. See the documentation
Post a Message to Chatter Feed
Post a feed item in Chatter. See the documentation
Find Records
Retrieves selected fields for some or all records of a selected object. See the documentation
Delete Record
Deletes an existing record in an object. See the documentation
Create Event
Creates an event. See the documentation
Delete Opportunity
Deletes an opportunity. See the documentation
Create User
Creates a Salesforce user. See the documentation
Create Task
Creates a task. See the documentation
Create Record
Create a record of a given object. See the documentation
Create Note
Creates a note. See the documentation

About the apps

Learn more about

Salesforce

and

Zendesk

, and how they work together to automate your workflows.

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Salesforce

+

Zendesk

= Perfect Match

When a new record is created in Salesforce, a support ticket is automatically generated in Zendesk, ensuring your support team is always up-to-date. This seamless integration bridges the gap between sales and support, reduces manual data entry, and accelerates response times for customer inquiries. The result is enhanced collaboration between teams, quicker issue resolution, and improved customer satisfaction.

Built by folks who built