Slack
Intercom

Slack User Intercom Sync

Effortlessly keep your customer communication seamless by syncing new Slack users with Intercom contacts instantly. This integration ensures your team has up-to-date user information at their fingertips, enhancing customer engagement and support without the hassle of manual updates.

When this happens...

New User Added (Instant)
Emit new event when a new member joins a workspace

-

automatically do this!

Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Explore Triggers and Actions

New User Mention (Instant)
Emit new event when a username or specific keyword is mentioned in a channel
New Saved Message (Instant)
Emit new event when a message is saved
New User Added (Instant)
Emit new event when a new member joins a workspace
New Reaction Added (Instant)
Emit new event when a member has added an emoji reaction to a message
New Keyword Mention (Instant)
Emit new event when a specific keyword is mentioned in a channel
New Direct Message (Instant)
Emit new event when a message was posted in a direct message channel
New Interaction Events (Instant)
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements
New Channel Created (Instant)
Emit new event when a new channel is created
New Message In Channels (Instant)
Emit new event when a new message is posted to one or more channels
Find User by Email
Find a user by matching against their email
Get File
Return information about a file
Find Message
Find a Slack message
Delete Message
Delete a message
Create Reminder
Create a reminder
Delete File
Delete a file
Create a Channel
Create a new channel
Archive Channel
Archive a channel
Approve Workflow
Suspend the workflow until approved by a Slack message

About the apps

Learn more about

Slack

and

Intercom

, and how they work together to automate your workflows.

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

Why

Slack

+

Intercom

= Perfect Match

When a new user is added in Slack, their information is automatically upserted as a contact in Intercom, streamlining your customer engagement efforts. This seamless integration eliminates manual data entry, ensures your team has the most up-to-date user information, and fosters immediate communication with new users. The result is enhanced onboarding experiences, improved response times, and a more cohesive customer relationship management strategy.

Built by folks who built