Slack

Intercom

Slack User Intercom Sync

Effortlessly keep your customer communication seamless by syncing new Slack users with Intercom contacts instantly. This integration ensures your team has up-to-date user information at their fingertips, enhancing customer engagement and support without the hassle of manual updates.

When this happens...

New User Added (Instant)

Emit new event when a new member joins a workspace

automatically do this!

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

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Explore Triggers and Actions

New User Mention (Instant)

Emit new event when a username or specific keyword is mentioned in a channel

New Saved Message (Instant)

Emit new event when a message is saved

New User Added (Instant)

Emit new event when a new member joins a workspace

New Reaction Added (Instant)

Emit new event when a member has added an emoji reaction to a message

New Keyword Mention (Instant)

Emit new event when a specific keyword is mentioned in a channel

New Direct Message (Instant)

Emit new event when a message was posted in a direct message channel

New Interaction Events (Instant)

Emit new events on new Slack interactivity events sourced from Block Kit interactive elements

New Channel Created (Instant)

Emit new event when a new channel is created

New Message In Channels (Instant)

Emit new event when a new message is posted to one or more channels

Verify Slack Signature

Verify requests from Slack using a unique app secret

Upload File

Upload a file

Update Profile

Update basic profile field such as name or title

Update Message

Update a message

Update Groups Members

Update the list of users for a User Group

Set Status

Set the current status for a user

List Replies

Retrieve a thread of messages posted to a conversation

Send a Large Message (3000+ characters)

Send a large message (more than 3000 characters) to a channel, group or user

Set Channel Topic

Set the topic on a selected channel

About the apps

Learn more about

Slack

and

Intercom

, and how they work together to automate your workflows.

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

Why

Slack

+

Intercom

= Perfect Match

When a new user is added in Slack, their information is automatically upserted as a contact in Intercom, streamlining your customer engagement efforts. This seamless integration eliminates manual data entry, ensures your team has the most up-to-date user information, and fosters immediate communication with new users. The result is enhanced onboarding experiences, improved response times, and a more cohesive customer relationship management strategy.

Slack User Intercom Sync

Explore Triggers and Actions

About the apps

About

Slack

About

Intercom

Why

Slack

+

Intercom

= Perfect Match

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