Smart Email Customer Messaging

Engage customers effectively by sending targeted messages directly from Gmail to Intercom. This integration automates your communication, ensuring you connect with the right contacts at the right time, enhancing customer relationships and driving engagement without the hassle of manual outreach.

When this happens...

New Email Matching Search

Emit new event when an email matching the search criteria is received

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom. See the documentation

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Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

About the apps

Learn more about

Gmail

and

Intercom

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Gmail

+

Intercom

= Perfect Match

When a new email matching your criteria arrives in Gmail, a message is automatically sent to the corresponding contact in Intercom, allowing you to engage with customers instantly. This seamless integration bridges your email communications with customer messaging, ensuring no opportunity is missed to connect with leads. By automating this workflow, you can deliver timely responses, enhance customer experience, and streamline communication efforts. The result is improved customer engagement, faster response times, and increased satisfaction through personalized interactions.