Gmail
Zendesk

Smart Email Help Desk Bridge

Streamline your customer support by automatically creating Zendesk tickets from targeted emails in Gmail. This integration ensures that important inquiries are never missed, allowing your team to respond faster and improve customer satisfaction without the hassle of manual ticket creation.

When this happens...

New Email Matching Search
Emit new event when an email matching the search criteria is received

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
)
New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

About the apps

Learn more about

Gmail

and

Zendesk

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Gmail

+

Zendesk

= Perfect Match

When a new email matching your specified criteria arrives in Gmail, a ticket is automatically created in Zendesk, streamlining your support workflow. This seamless integration ensures that no critical customer inquiries slip through the cracks, allowing your support team to respond promptly. By connecting targeted emails directly to your help desk, you enhance communication efficiency and improve ticket management. The result is faster ticket resolution, increased customer satisfaction, and a more organized support process.

Popular App Usecases

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Sync email contacts with CRM
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Generate Salesforce leads from emails
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Create support contacts from emails
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Sync email contacts with Intercom
Smart Email Lead Generator
Generate leads from targeted emails

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