Seamlessly connect Twilio SMS to WhatsApp Business, allowing you to instantly forward incoming SMS messages as WhatsApp texts. This integration enhances your communication strategy, ensuring you never miss a vital message while reaching customers on their preferred platform-boosting engagement and responsiveness effortlessly.
When this happens...
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automatically do this!
Learn more about
Twilio
and
WhatsApp Business
, and how they work together to automate your workflows.
Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.
When a new incoming SMS is received in Twilio, a text message is instantly sent through WhatsApp Business, allowing your team to engage with customers on their preferred platform. This seamless integration bridges traditional SMS communication with the popular WhatsApp messaging service, ensuring no message goes unanswered and enhancing customer interactions. The result is improved response rates, greater customer satisfaction, and a more unified communication strategy.





