Twilio

Salesforce

SMS Salesforce Contact Bridge

Seamlessly transform incoming SMS messages into Salesforce contacts with the Twilio and Salesforce integration. This automation not only saves time but also ensures no valuable lead is overlooked, empowering your sales team to engage with potential customers instantly and effectively.

When this happens...

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

automatically do this!

Create Contact

Create a new contact in Freshdesk

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New Transcript Created

Emit new event when a new call transcript is created

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

New Call (Instant)

Emit new event each time a call to the phone number is completed

New Recording

Emit new event when a new call recording is created

New Phone Number

Emit new event when you add a new phone number to your account

Upsert Record

Create or update a record of a given object. See the documentation

Update Opportunity

Updates an opportunity. See the documentation

Update Record

Update fields of a record. See the documentation

Search Object Records

Searches for records in an object using a parameterized search. See the documentation

Update Account

Updates a Salesforce account. See the documentation

Update Contact

Updates a contact. See the documentation

Insert Blob Data

Inserts blob data in Salesforce standard objects. See the documentation

SOSL Search

Executes a Salesforce Object Search Language (SOSL) text-based search query.

SOQL Query

Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Twilio

and

Salesforce

, and how they work together to automate your workflows.

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Twilio

+

Salesforce

= Perfect Match

When new incoming SMS messages are received in Twilio, a contact is automatically created in Salesforce, ensuring that every interaction is captured in your CRM. This seamless integration bridges the gap between communication and customer management, enabling your sales team to follow up with leads promptly and accurately. The result is enhanced lead tracking, improved response times, and a more organized sales pipeline.

SMS Salesforce Contact Bridge

Explore Triggers and Actions

About the apps

About

Twilio

About

Salesforce

Why

Twilio

+

Salesforce

= Perfect Match

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