SMS WhatsApp Bridge

Seamlessly connect Twilio SMS to WhatsApp Business, allowing you to instantly forward incoming SMS messages as WhatsApp texts. This integration enhances your communication strategy, ensuring you never miss a vital message while reaching customers on their preferred platform-boosting engagement and responsiveness effortlessly.

When this happens...

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

automatically do this!

Send Text Message

Sends a text message

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Explore Triggers and Actions

New Transcript Created

Emit new event when a new call transcript is created

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

New Call (Instant)

Emit new event each time a call to the phone number is completed

New Recording

Emit new event when a new call recording is created

New Phone Number

Emit new event when you add a new phone number to your account

Send Voice Message

Sends a voice message

Send Text Using Template

Send a text message using a pre-defined template

Send Text Message

Sends a text message

List Message Templates

Lists message templates

About the apps

Learn more about

Twilio

and

WhatsApp Business

, and how they work together to automate your workflows.

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

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About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

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Why

Twilio

+

WhatsApp Business

= Perfect Match

When a new incoming SMS is received in Twilio, a text message is instantly sent through WhatsApp Business, allowing your team to engage with customers on their preferred platform. This seamless integration bridges traditional SMS communication with the popular WhatsApp messaging service, ensuring no message goes unanswered and enhancing customer interactions. The result is improved response rates, greater customer satisfaction, and a more unified communication strategy.