Support Note Creator

Streamline your customer support process by automatically creating detailed notes in Freshdesk from new contacts in Intercom. This integration ensures that every interaction is captured, providing your support team with valuable insights to enhance customer experience and drive satisfaction without the hassle of manual entry.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Note

Create a note for a specific ticket in Freshdesk

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Company

Create a new company in Freshdesk

Close Ticket

Set a Freshdesk ticket's status to 'Closed'

About the apps

Learn more about

Freshdesk

and

Intercom

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

Why

Freshdesk

+

Intercom

= Perfect Match

When a new contact is added in Freshdesk, a detailed note is automatically created in Intercom to document the support interaction. This seamless integration eliminates manual data entry, ensures that your support team has immediate access to important context, and enhances customer communication. The result is more efficient support workflows, improved team collaboration, and a personalized experience for your customers.