Support Task Automation

Streamline your support operations by automatically creating tasks in HubSpot from new contacts in Freshdesk. This integration ensures timely follow-ups and enhances team efficiency, allowing you to focus on delivering exceptional customer service while effortlessly managing your support tasks.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Task

Create a new task. See the documentation

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

HubSpot

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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Why

Freshdesk

+

HubSpot

= Perfect Match

When a new contact is created in Freshdesk, a task is automatically generated in HubSpot to ensure timely follow-ups. This seamless integration streamlines your support and sales workflows, eliminating the risk of missed opportunities and enhancing collaboration between teams. By automating task creation, your team can focus on delivering exceptional service rather than juggling manual processes. The result is improved response times, increased productivity, and a more cohesive approach to customer engagement.