Freshdesk
Gmail

Ticket Email Dispatcher

Streamline your support process by automatically sending urgent ticket notifications from Freshdesk to Gmail. This integration ensures that your team receives immediate updates on critical issues, enabling quick resolutions and enhancing customer satisfaction without the need for manual checks.

When this happens...

New Ticket
Emit new event when a ticket is created in Freshdesk

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

About the apps

Learn more about

Freshdesk

and

Gmail

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Freshdesk

+

Gmail

= Perfect Match

When new tickets are created in Freshdesk, urgent notifications are automatically dispatched via Gmail to your support team. This seamless integration eliminates delays in communication, ensures that critical issues are addressed promptly, and keeps your team aligned on priorities. The result is faster response times for urgent tickets, enhanced customer satisfaction, and improved team efficiency in handling support requests.

Built by folks who built