Scale high-quality customer experiences — without growing your team.
Improve Deflection Rate. Multiply Agent Productivity.
Built by folks who built
Improve Deflection Rate. Multiply Agent Productivity.
Built by folks who built
With your AI-powered Customer Support Agent Platform
Faster resolution with agent productivity
Better deflection rate
Lower cost per resolution
You no longer need 3 tools to have 1 conversation! Combine WhatsApp, email, Slack, phone, and more into a single, AI-powered view. Your team works faster and your customers get answers sooner.
Multichannel Inbox: Proactively manage conversations across external text systems such as Gmail, Slack, Discord, ABC, and calling platforms such as Twilio, Exotel. Get in a conversation from any source you want.
Proactive Copilot for Support agents, providing recommendations & actions with suggestions to send specific messages using the knowledge base.
Co-pilot for Admins: Ask and analyze any conversation to get instant insights.
Agent-Centric Voice Copilot (talk-to-type assistant)
Co-pilot capabilities with Smart Filters, Search, Sentiment
Respond within Ayudo, not just view
Standardize how support flows across channels and your company. Every edge case, every workflow: mapped, managed, and AI-enhanced, proactively.
Multi-AI Agent Support and collaboration, working in tandem across different stages of a conversation or workflow
Bring your own Helpdesk: We work with Zendesk, Freshdesk, google drive, notion, Intercom, Salesforce etc.
Create your own Helpdesk agent: Drag & Drop Workflow Builder with roles and permissions
Launch Inbound + Outbound AI Agents that handle support queries + send proactive reminders
Specialized Voice + Text Agents providing task-specific expertise
Create your business workflows using 2700+ Apps and 10000+ Actions to handle complexity
Your Customer Support Agent is only as good as what it knows. Train your agents with the custom knowledge unique to your organization. Auto-upgrade and train different agents continuously. Reduce repetitive queries and improve self-serve success. Bring data from all tools.
Real-time Sync KB from URLs, PDFs, GDrive, Intercom, etc.
Bring any data into your Data Layer: ERP, CRM, Order management system.
Create Data Types, define schema, sync and add records while you connect to CRMs, Order Systems, etc.
Build memory and context for your AI agents
Power Agents and Copilot suggestions with your real business data
Enable the admin to get real-time qualitative insights on their customer conversations. Improve the agent behavior and knowledge using real signals and data.
SOP - based insights: Create your custom scenarios and let the AI agent analyse, identify patterns to generate custom insights.
Make Agents Better: Improve agents with Post- resolution QMS with Custom AI Quality Checks
KB Gap Analysis - Proactively identify new or updates to Knowledge articles to increase deflection rates.
Create your own report: Knowledge reports, agent assist, voice of customers, CSAT deflection reports, voice analytics reports, and more
A/B Testing & Agent Experiments - A/B Test your new or updated AI agents and track the performance to deploy at scale, iterate their behaviour.
Ready to Plug Into Your Stack — And Your Compliance Needs
with native integrations
SSO, SCIM, Audit Logs, Sub-orgs
Custom Roles + Secure Data Layer Mapping
Cloud-native or VPC options
“We explored many support tools, yet only Ayudo’s agentic AI checked every box. Its AI agents automatically respond to customers with real-time order updates and follow up with vendors for tracking info, lifting the grunt work off our desks so the team can focus on richer conversations and proactive service.”
